Here Are the Best Chat GPT Tools for Shopify We’ve Tried

Last updated: September 18, 2023

The influence of AI is undeniable on a global scale, and ChatGPT has played a vital role in its rapid development since its launch.

According to a report by McKinsey Global Institute, AI has the potential to generate an additional $13 trillion in worldwide economic activity by 2030. Many industries (including ecommerce) are leveraging the capabilities of ChatGPT to their advantage.

In this Upscribe guide, we look into the many applications of ChatGPT for Shopify businesses, along with seven of the best tools that bring the generative power of chatbot technology to Shopify.

Let’s get started!

What Is ChatGPT for Shopify?

ChatGPT is a language model created by OpenAI that generates human-like responses when given text inputs. It’s available through OpenAI’s website chat interface or API. And while there’s currently no direct integration with Shopify, tons of apps have brought the power of ChatGPT to Shopify.

Integrating ChatGPT with a Shopify store can benefit businesses by improving customer engagement, enhancing shopping experiences, boosting sales, reducing customer service costs, and automating various tasks.

How Can ChatGPT Integration for Shopify Benefits Ecomerce Businesses

Create Email Marketing Campaigns

ChatGPT can help create engaging, personalized email marketing campaigns by analyzing customer data and behavior. ChatGPT can suggest products relevant to each customer and tailor emails to their interests when it’s trained on your business data.

Create Product Descriptions

Crafting compelling product descriptions is essential for achieving ecommerce success. It’s essential to capture customers’ attention while providing them with the necessary information to make informed purchasing decisions. With ChatGPT’s assistance, you can develop effective strategies and compose product descriptions that leave no detail overlooked.

Deliver Stellar Customer Service

A ChatGPT-powered chatbot can assist your Shopify store by providing prompt and helpful responses to your customers. With its round-the-clock availability, customers can get help whenever needed, improving customer support.

Things to Consider When Choosing a Shopify ChatGPT Tool

1. Natural Language Processing (NLP)

NLP is a technology that enables ChatGPT to understand and interpret natural language.

NLP capabilities allow a chatbot to understand and interpret customer queries accurately. It enables the bot to comprehend variations in language, including different sentence structures, slang, and even misspellings.

Look for a tool with advanced NLP algorithms to ensure your chatbot can understand and respond effectively to inquiries for a seamless customer experience.

2. Multilingual Support

If your online store caters to customers from different regions or countries, multilingual support becomes critical in choosing a Shopify ChatGPT tool.

Look for a tool that offers multilingual capabilities, allowing your chatbot to communicate with customers in their preferred language. This feature enhances customer satisfaction and makes your store accessible to a broader audience.

3. Scalability

As your online store grows, so will the number of customer inquiries. Choosing a Shopify ChatGPT tool that can handle increased traffic and scale accordingly is essential.

Look for a tool that offers scalability, ensuring your chatbot can handle a high volume of inquiries without compromising response times or performance. This ensures that your customer support remains efficient and effective as your business expands.

7 Top Shopify ChatGPT Tools

Heichat
KamiChat
Rep AI
SEOKart
Wizybot
ChatGPT Product Description AI
GoWise

1. HeiChat

HeiChat is a ChatGPT-powered chatbot for Shopify stores that takes customer support to the next level.

HeiChat engages with your customers in real-time—answering inquiries, offering product recommendations, and facilitating transactions. The tool offers 24/7 customer support, improved efficiency, and higher customer satisfaction through AI-driven conversations, enhancing trust and loyalty.

Relevant Features

Chatbot Preview: Test your chatbot before going live to ensure it meets your requirements.
Train Your AI: Customize your AI chatbot for your website.
Multilingual: Supports communication in a wide range of languages.
Knowledge Base: Contains a base of information to draw answers from.

Pricing

HeiChat offers different pricing plans to meet the needs of ecommerce owners. Starting with a free plan, users can upgrade to Pro, Pro Plus, or Pro Max plans for additional features such as changing AI models, recommending more products, and increasing token limits.

Pros and Cons

Pros

Automatically learns store policies and recommends products.
Responds to customer inquiries smoothly and seamlessly.
Handles basic customer requests like order status and tracking.
Easy to install and seamlessly integrates with the store.
Provides real-time answers to customer questions.

Cons

Limited to learning and recommending from 500 products within the store.
May not handle more complex or specific customer inquiries.
Some users reported experiencing bugs.

Rating

4.6 out of 12 reviews

2. KamiChat

KamiChat brings AI-driven chatbots to your store, providing 24/7 support to customers. With instant responses, scalability, and round-the-clock availability, KamiChat ensures timely assistance and reinforces the brand’s commitment to service.

Relevant Features

Multi-Channel Chat: Manage multiple channels of inquiries from the same panel with easy operations. Integrated with chat plugins from Messenger, WhatsApp, Instagram, Telegram, etc.
Multiple Customer Service Processes: Enhance online customer service efficiency and optimize business opportunities by managing multiple customer inquiries effectively. Reduce workload with intelligent 24/7 customer service.

Pricing

KamiChat offers two pricing options—Basic (free) and Team ($9/mo).

Basic is suitable for individuals and is available for free, while Team provides additional features such as unlimited knowledge bases, conversations, and CS staff members.

Pros and Cons

Pros

Ability to install chat portals on all pages of a store
Direct communication with customers through WhatsApp
Excellent customer support
Spot-on Q&A knowledge base
Reliable and fast customer service response
Powerful AI chatbot that generates orders even when the user is unavailable

Cons

One user mentioned that the app recommended products from other sources and quickly forgot the user’s original query.

Rating

4.6 out of 9 reviews

3. Rep AI

Rep AI is a ChatGPT-powered sales assistant with smart features like churn detection and preventative messaging, product recommendations, order tracking, and more. The tool saves store owners time by automatically responding to customer inquiries in real-time.

Relevant Features

Product Recommendations: Generate personalized suggestions for products that the customer is likely to be interested in based on similar customer profiles
Proactive Churn Prevention: Use data and algorithms to identify customers at risk of canceling or unsubscribing from a service or product and reach out with offers.
Order Management: Provide delivery times and tracking information to customers after they purchase.
Dashboards & Reports: See the results generated by your AI, including conversion rate, total sales, and average order value.

Pricing

The pricing for Rep AI is based on the amount of traffic to your website.

There are three plans available—Starter ($79/mo for up to 10k visitors), Basic ($159/mo for up to 25k visitors), and Standard ($239/mo for up to 50k visitors). All plans include self-serve onboarding, AI drop-off detection, chat support, and enhanced analytics.

Pros and Cons

Pros

The platform offers demos
Customer service is highly responsive
Easy to set up and highly flexible

Cons

Backend user experience (UX) could be improved
Takes time to generate ROI
AI is occasionally unreliable and the tool lacks robust safeguards

Rating

5.0 out of 33 reviews

4. SEOKart

SEOKart leverages ChatGPT’s capabilities to optimize your Shopify store’s SEO.

It analyzes customer inquiries and generates SEO-friendly content to boost your search engine rankings and attract organic traffic. It’s a powerful tool for increasing online visibility and gaining a competitive edge.

Relevant Features

SEO Optimizer with AI Assist: This feature helps optimize your website’s SEO by providing advanced audit capabilities, bulk optimization, and image optimization. The AI assist further enhances the optimization process.
Advanced Audit: The advanced audit feature allows you to analyze and improve various aspects of your website’s SEO, such as meta tags, keywords, and content structure.
Bulk Optimizer: With the bulk optimizer, you can optimize multiple pages or products on your website simultaneously, saving time and effort.
Image Optimizer: This feature automatically optimizes your website’s images to improve page load speed and SEO performance.

Pricing

SEOKart offers simple and transparent pricing plans for their SEO services.

They have a free plan with limited access and a Pro plan that provides complete access to all features at a monthly cost of $20.

Pros and Cons

Pros

Completely free
Easy-to-navigate user interface
Excellent communication and support from the team
Helpful for learning about SEO and improving keyword and image optimization
Useful for tracking keyword rankings
Quick and responsive customer service

Cons

Temporary server issues reported by some users

Rating

5.0 out of 47 reviews

5. Wizybot

Wizybot uses ChatGPT to provide magical customer support for your Shopify store.

It engages in human-like conversations, offering prompt and relevant assistance to customers. With Wizybot, you can improve customer satisfaction and streamline support operations. It saves time and resources while providing consistent service and enhancing customer experiences.

Relevant Features

Chatbot Strategy Templates: These templates provide automated responses and recommendations to engage with your customers and provide a personalized experience.
Automated Promotions and Recommendations: The chatbot uses AI technology to analyze customer preferences and behavior to provide personalized recommendations. You can create rules and triggers for specific promotions or recommend products based on customer interactions.
Easy Setup: Its simple and intuitive interface guides you through the setup process. You don’t need coding skills or technical expertise to get started.

Pricing

Wizybot’s free plan includes a limited number of automatic customer support and outreach messages and a limited number of tickets and clients.

The paid plans offer higher message limits and unlimited tickets and clients, with additional charges for messages exceeding the limits.

Pros and Cons

Pros

Easy to set up and understand
Helpful for online store owners
24/7 automated support
Quick response time
Natural and accurate product recommendations

Cons

Syncing issues reported by some users
Customer service response may not effectively address problems for some users

Rating

4.4 out of 7 reviews

6. ChatGPT Product Description AI

Crafting compelling product descriptions is essential for attracting customers.

ChatGPT Product Description AI simplifies this task by generating high-quality product descriptions that capture your audience’s attention. It saves you time and ensures your products are presented in the best possible light. It saves time, generates quality content, and ensures consistency in product descriptions, leading to increased sales and brand image enhancement.

Relevant Features

Generate Product Descriptions: The app uses AI technology to generate product descriptions for your Shopify store. These descriptions are designed to be engaging and optimized for search engines, helping you improve your SEO and drive more sales.
Generate Meta Descriptions: Meta descriptions are short summaries that appear in search engine results, providing users with a preview of your product.
Bulk Description Generation: You can generate descriptions for 10,000+ products in just one click.
Built-in SEO Optimizer: The app includes a built-in SEO optimizer that helps you optimize your product descriptions for search engines.

Pricing

The app offers three pricing plans—Free, Basic ($29.99/mo), and Pro ($49.99/mo).

Free allows for 100 tokens per month, while Basic provides 1,000 tokens per month. Pro offers unlimited tokens.

Pros and Cons

Pros

Improved customer support
Data insights
Personalized interactions
Automation of repetitive tasks
Content creation assistance
Versatility in integration

Cons

Limitations in understanding context
Security and privacy risks
Over-reliance on automation
Lack of human touch in interactions

Rating

5.0 out of 45 reviews

7. GoWise

GoWise is an app developed by Oddex that offers an AI-powered SEO optimizer for product descriptions.

It generates multiple descriptions for each product, ensuring unique and professional content optimized for search engines. The app supports multiple languages and provides templates for different description sections. It also offers a bulk feature that lets you quickly write descriptions for multiple products.

Relevant Features

SEO optimizer: Enhance your website’s SEO by optimizing product descriptions for search engines
Bulk product description generator: It automates the process of creating product descriptions for multiple products at once.
Autowrite accurate meta tags: It has a collection of templates specifically designed to assist in creating accurate and effective meta tags for websites.
ChatGPT templates: Provides ChatGPT templates for tagline, body, and key features

Pricing

The product is completely free.

Pros and Cons

Pros

AI-generated product descriptions optimized for SEO
Multiple descriptions for each product, ensuring unique and professional content
Autowrite accurate meta tags and advanced AI optimization techniques
Improves local SEO to increase online visibility and drive more traffic to your store
Saves time and effort in description writing
Supports multiple languages
Live chat support available

Cons

Additional charges may apply

Rating

4.8 out of 34 reviews

Bonus Tool: Upscribe

Do you sell subscriptions through Shopify? Upscribe is a great addition to your tech stack.

We offer Shopify business owners an all-in-one subscription management platform designed to maximize subscriber growth, recurring revenue, and customer retention. Tools like out-of-the-box customer portals, automated payment retries, segmentation, and optimization all work together to provide a comprehensive subscription experience.

Relevant Features

Subscription Management: Give customers multiple options for managing their subscriptions—from portals to SMS and email.
Retention Tools: Prevent churn with tools like timed payment retires, smart cancellations flows, and targeted offers.
Analytics and Reporting: View customer data to optimize your subscription strategy and make informed decisions.

Conclusion

Integrating ChatGPT into your Shopify store through apps and tools can change how you do business. There are all kinds of applications—from improving customer support to optimizing product descriptions.

That said, AI tools are no substitute for an excellent commerce foundation.

At Upscribe, we arm Shopify subscription businesses with all the tools they need to create subscription plans, automate recurring payments, and analyze their customers. With tons of tools for enhancing the subscriber experience and growing your business, you’ll have everything you need to scale.